SimpleCerts Privacy Policy

Effective: This Privacy Policy is effective immediately upon posting and governs all use of SimpleCerts.

This Privacy Policy describes how SimpleApps, LLC ("we," "us," or "our") collects, uses, and protects information when you use SimpleCerts, our insurance document analysis platform.

Information We Collect

Account Information: When you create an account, we collect your name, email address, company information, and billing details.

Document Data: We process insurance documents, certificates, and related files that you upload to SimpleCerts for analysis and comparison.

Usage Information: We collect data about how you use SimpleCerts, including login times, features accessed, and system performance metrics.

Technical Information: We automatically collect IP addresses, browser type, device information, and other technical data through cookies and similar technologies.

How We Use Your Information

Service Provision: We use your information to provide, maintain, and improve SimpleCerts, including document analysis, storage, and reporting features.

Account Management: We use your contact information for account setup, billing, customer support, and service communications.

Analytics: We create anonymized, aggregated statistics about platform usage that cannot identify specific users or their data.

Legal Compliance: We may use information to comply with legal obligations, respond to legal requests, or protect our rights.

Security: We monitor usage patterns to detect fraud, abuse, or security threats.

Information Sharing

We Do Not Sell Your Data: We never sell, rent, or trade your personal information or documents to third parties.

Service Providers: We may share information with trusted service providers who help us operate SimpleCerts (hosting, payment processing, customer support) under strict confidentiality agreements.

Legal Requirements: We may disclose information if required by law, court order, or to protect the safety and rights of our users and company.

Business Transfers: If SimpleApps is sold or merged, your information may be transferred to the new entity under the same privacy protections.

Data Security

Industry Standards: We implement industry-standard security measures including encryption, secure servers, and access controls to protect your information.

Document Security: Your insurance documents are encrypted in transit and at rest, with access limited to authorized personnel only.

No Guarantee: However, no internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Data Rights

Access: You can view your data through your SimpleCerts account dashboard.

Correction: You can update your account information and correct inaccuracies at any time.

Deletion: You can request deletion of your account and data by contacting us. We will delete your information within 30 days, except where legally required to retain it.

Data Requests: If you need copies of your data, contact us and we will work with you to provide access in a reasonable format.

Cookies and Tracking

Essential Cookies: We use cookies necessary for SimpleCerts to function, including authentication and security cookies.

Analytics: We use analytics cookies to understand how users interact with SimpleCerts to improve our service.

Third-Party Services: We may use third-party analytics services (like Google Analytics) that collect information through cookies.

Cookie Control: You can control cookies through your browser settings, but disabling essential cookies may affect SimpleCerts functionality.

Data Retention

Active Accounts: We retain your information while your account is active and as needed to provide SimpleCerts.

Deleted Accounts: After account deletion, we retain some information for legitimate business purposes (billing records, legal compliance) as required by law.

Document Retention: Insurance documents are deleted according to your account settings or upon account closure, unless legally required to retain them.

International Users

U.S. Based Service: SimpleCerts is operated from the United States, and your information is processed and stored in the U.S.

Data Transfers: By using SimpleCerts, international users consent to the transfer of their information to the United States.

Children's Privacy

SimpleCerts is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.

California Privacy Rights

CCPA Compliance: California residents have rights to know what personal information we collect, how it's used, and to request deletion of their information.

Do Not Sell: We do not sell personal information and do not discriminate against users who exercise their privacy rights.

Requests: California residents can contact us to exercise their privacy rights.

Changes to This Policy

We may update this Privacy Policy by posting new versions on our website. The current Privacy Policy posted at simplecerts.ai/privacy governs our handling of your information, regardless of when you first created your account. Your continued use after changes constitutes acceptance.

Industry-Specific Considerations

Insurance Documents: We understand the sensitive nature of insurance information and implement appropriate safeguards for document processing.

Business Use: SimpleCerts is designed for business-to-business use, and we treat all uploaded documents as confidential business information.

No Insurance Advice: We do not use your insurance documents to provide insurance advice or make coverage recommendations.

Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, contact us at:

SimpleApps, LLC
24600 S Tamiami Trail Suite 212 PMB 377
Bonita Springs, FL 34134

Legal Contact:
Wyrick Robbins Yates & Ponton LLP
Attn: Daniel S. Porper
4101 Lake Boone Trail, Suite 300
Raleigh, NC 27607
Phone: 919.781.4000
Fax: 919.781.4865