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Frequently Asked Questions

What is COI management software?

COI management software is a digital platform that automates the collection, tracking, and verification of certificates of insurance from vendors, contractors, and suppliers. SimpleCerts streamlines this process by automatically checking uploaded insurance documents against your company's specific requirements, highlighting discrepancies, and sending automated renewal reminders when certificates are about to expire.

How much does COI tracking software cost?

COI tracking software costs vary based on features, scale, and providers, with prices ranging from a few hundred to several thousand dollars annually. SimpleCerts offers the most affordable solution in the industry with transparent pricing that includes unlimited vendor certificates, automated compliance monitoring, and human oversight - all without hidden fees or per-user charges.

What is the difference between a COI and an insurance policy?

While not an insurance policy, a certificate of insurance (COI) contains essential details proving one was issued and exists. These single-page forms include the policyholder's name, effective and expiration date, type of coverage, additional insured and waiver of subrogation, and policy limits. SimpleCerts automatically extracts and verifies all this critical information from uploaded certificates.

How long should I keep certificates of insurance on file?

In a perfect world, a COI should be kept forever because a claim can arise anywhere down the line. The amount of time you keep a certificate on file depends on the nature of your organization and where you are located, but in general, certificates should be retained for a minimum of five years. SimpleCerts provides secure, unlimited cloud storage for all your certificates with easy search and retrieval.

Can vendors upload their own certificates?

Yes! SimpleCerts provides a user-friendly portal where vendors can directly upload their certificates of insurance. Both the producer and the insured can submit their documents. A lot of times we see the producer will submit something then the insured will go in and submit more information. Our system automatically processes and verifies each submission against your requirements.

What happens if a vendor's insurance doesn't meet our requirements?

SimpleCerts automatically identifies compliance deficiencies and sends customizable notifications to vendors explaining exactly what coverage is missing or inadequate. Our human oversight team can follow up with vendors to resolve complex compliance issues, ensuring you maintain 100% compliant coverage across your vendor network.

Does SimpleCerts integrate with existing business systems?

Yes, SimpleCerts is designed to integrate seamlessly with popular accounting, procurement, and project management systems. Our API allows for smooth data flow between platforms, ensuring your COI compliance data is accessible where you need it most.

How accurate is automated COI processing?

While there is no perfect OCR (optical character recognition) technology, our software migrates 98% of the data from an insurance certificate during the migration process. SimpleCerts combines AI-powered document processing with human expert verification to ensure maximum accuracy while maintaining fast processing speeds.

What industries benefit most from COI tracking software?

Nearly every industry is required to be compliant with insurance. From the retail store where you buy your shirts to the transportation company that delivers those shirts, everyone needs to ensure compliance with COIs. SimpleCerts serves property managers, general contractors, facility managers, risk managers, and any business working with third-party vendors or suppliers.

How quickly can SimpleCerts be implemented?

SimpleCerts is a cloud-based solution requiring no software installation. Most organizations can be up and running within days. Our team provides migration assistance to transfer your existing certificates and requirements into the system, plus comprehensive training to ensure your team can immediately start benefiting from automated COI management.

SimpleCerts is the leading certificate of insurance management software, providing automated COI tracking and compliance solutions for property managers, contractors, and risk professionals. Our AI-powered platform streamlines vendor insurance verification, reduces compliance risks, and saves businesses time with fully managed COI software that's affordable and backed by human expertise.

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